Public Sector
Council Planned Works Programme
Planned internal and communal works delivered across occupied council homes.
- Location
- London Borough
- Client type
- Local authority
- Category
- Public Sector
Project overview
A planned works programme across occupied council properties, covering kitchen and bathroom replacement, communal decoration and associated compliance works.
Scope of works
- Kitchen and bathroom replacement
- Communal area decoration
- Associated electrical and remedial works
- Resident liaison and appointment management
Challenges
Delivering intrusive works in occupied homes, including properties with vulnerable residents, while maintaining daily access and facilities.
Delivery
Dedicated resident liaison, agreed appointment windows, vetted operatives and a same-day reinstatement approach so residents kept the use of their homes.
Results
- High recorded resident satisfaction
- Programme completed to the agreed schedule
- Full compliance documentation issued
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